Our commitment to protecting your privacy

Last Updated: March 24, 2025

Novango values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you engage with our services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Data

When you use our services, we may collect the following personal information:

Your full name for identification and communication purposes.
Your phone number to respond to inquiries and provide service updates.
Your address, including city, postal code, and country, for processing travel-related requests.

Usage Data

We may automatically collect certain technical information, including:

Your device’s Internet Protocol (IP) address for security and analytical purposes.
Browser type and version to ensure website compatibility.
Pages visited, time spent on our website, and date/time of access to understand user behavior and enhance services.

2. How We Use Your Information

We collect and process your data to:

Provide and improve our services.
Assist with travel arrangements and inquiries.
Communicate important updates and service changes.
Enhance website functionality and user experience.
Fulfill legal and regulatory requirements.

3. Sharing Your Information

We do not sell or trade personal data. However, we may share your information under the following circumstances:

With trusted service providers assisting in travel-related services.
When legally required by authorities, court orders, or regulations.
In case of business transfers, such as mergers or acquisitions, where personal data may be included.

4. Data Retention

We retain personal information only for as long as necessary for the purposes outlined in this policy. If required by law, we may store data for a longer duration to comply with legal obligations.

5. Security Measures

We implement security measures to protect personal data from unauthorized access or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

Access, update, or correct your personal data.
Request deletion of your data unless required for legal purposes.
Withdraw consent for data processing where applicable.
Inquire about how your data is collected and used.

To exercise your rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or content and encourage you to review their terms before sharing any personal information.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted here, and we encourage you to review this page regularly to stay informed about how we protect your data.